Ex Tax

Terms & Conditions

Sales Policy

We have a professionals only policy. We sell only to registered tattoo or piercing studios/artists with proof of registration.

Payment

All sales are pre-payment only, credit card, Paypal or wire bank transfer. Orders from within the EU without valid VAT number are added VAT % according to shipping country. We accept payment in EUS, USD and SEK. Convert currencies here http://www.xe.com/ucc/

Shipping & Handling

We ship Worldwide. The shipping cost will be calculated and added at checkout depending on the weight and the shipping country. Orders are normally shipped within 24 hours and delivered within 1-10 working days depending on your location and shipping alternative.

Customs & DDP

The customer is responsible for customs fees, import taxes and licenses or other expenses related to international shipments and laws. Shipments to the USA arlready include all custom fees in the DDP charge so there is no additional charge to your door. Within the EU there are no custom fees.

Returns Policy

We charge a 10% return fee on machines and power supplies and 30% on needles. Customer also pays for all return costs including shipping and customs fees if any. To return products please contact us at info@inkmachines.com. All returns should meet the following conditions:

Mark the package with text RETURN on the outside.
We will only accept returns of UNUSED products.
Time limit for return shipment is 7 days from date of delivery.
Products must be returned as originally packed, with all original packing included.
Include a copy of the original invoice or related email.
Include a letter or note explaining the reason for the return.
Include your current telephone number and e-mail address.

Privacy Policy

InkMachines Sweden AB is responsible for the personal data collected through this webshop. We use your contact details, addresses and order information to process your purchase, arrange payment and delivery, and provide customer support.

We share necessary information with payment providers, shipping companies, including FedEx, and customs authorities for these purposes. We do not sell your personal data.

For orders shipped outside the EU, we also record your checkout IP address and product references for shipping security. This information may be shared with our shipping company and relevant authorities when required for shipping security checks. International deliveries may involve transferring necessary information outside the EU/EEA.

Order processing is based on fulfilling our contract with you. Shipping security processing is based on our legitimate interest in secure and compliant shipping.

Checkout security records are access-restricted and kept for up to 400 days. Records not linked to a completed order are deleted after 30 days. Other order records may need to be retained longer to meet accounting requirements.

You may request access, correction, deletion, restriction or portability of your personal data, and object to processing where applicable. Contact info@inkmachines.com. You may also lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Trademarks

All trademarks, service marks and trade names of inkmachines.com used in the site are trademarks or registered trademarks of InkMachines Sweden AB.